CRM stands for “Customer Relationship Management” and it’s software that stores customer contact information and data like names, addresses, and phone numbers, as well as keeps track of customer activity like website visits, phone calls, email, and more.
CRM software –
- Marketing automation: It capabilities can automate repetitive tasks to enhance marketing efforts to customers at different points in the lifecycle.
- Contact center automation: Designed to reduce boring aspects of a contact center agent’s job, Contact Center Automation might include pre-recorded audio that assists in customer problem-solving and information dissemination. Various software tools that integrate with the agent’s desktop tools can handle customer requests in order to cut down the time of calls and simplify customer service processes.
Features of our web-based CRM
- Actively tracks and manages customer information
- Connects your entire team from any device
- Intelligently captures customer emails
- Simplifies repetitive tasks so you can concentrate on leads
- Delivers instant insights and recommendations
- Extends and customises as your business grows
- Can be accessed at any time and from any device that can access internet easily
- Cost lower in comparison to traditional systems
- As per business needs and changing technology, additional functionality can also be added to the proposed software
- Effective and efficient automation of workflow
- Coordinate unlimited customers with ease
- Maintain records of each customer about their placed transactions
- CRM can track customer activity at each endpoint
- CRM helps to generate sales forecasts based on Customer Feedback and Communication
- CRM aids executive leadership in identifying, preventing and effectively addressing recurrent obstacles in business processes allowing for smooth functioning
Why contact Angika for Software Development?
Looking for competitive benefits in today’s challenging marketplace? Angika Technologies is the best Software development company in Bangalore with all those sources to reflect the several needs of yours with grace. With an innovative team on one hand and years of experience on the other, we aim to put forward your main concerns that exceed your expectations. Our team is involved in broad services ranging from custom website design to the development of complicated software systems. We know our client’s requirements and provide the best solutions. This has been possible through the blending together of business domain knowledge, technology competence and verified strategies which leads to the delivery of high-quality output in a gainful method and this increases your advantage and production.
Our company captures the creativity of every client with confirmed technical expertise through advanced web consulting services. We have clients that are with us for several years taking advantage of our services whenever needed.
We are offering best Web solutions for that contains the website Designs, Web Development, Website redesigning, Web portal Applications, SEO(Search Engine Optimization), E-Commerce solutions, Application software packages(School Management Software, Invoice Billing Software, Sales invoice software) Web Hosting & domain booking services. Our well-timed web service analyzes your company in the market which finds it easier to improve better sales performance.
As the best web development company in Bangalore, we always concentrated on providing maximum value to our client’s helping them reach the best in a frequently changing and challenging business world. We consider that our success is locked up with the success of our clients.
At Angika Technologies we carefully solve each client’s issue, in particular, to understand their specifications and objectives and provide a reliable solution. We make you aware of all accessible solutions and offer you the best advice allowing you to take an informed business decision.